Home Care Preferred - A letter of introduction from Ken Waterhouse, Managing Direcetor

on Monday, 30 January 2012. Posted in N21 Business Blog

 

 


 

 

Dear Residents,

 

Home Care Preferred launched a few weeks ago at 49, Station Road, Winchmore Hill (formerly JJ Copyprint).  We are delighted with the warm welcome from the local community and pleased to hear visitors say that “Home Care Preferred is providing a much needed service in the community”.

 

So what does Home Care Preferred provide?  Our aim is to become a “One-stop-shop” for people who wish to retain independence in their own homes and we offer a realistic alternative to Residential Care. Whilst many of our clients will be older people we also care for younger adults. The range of conditions that we cover includes: Dementia; Parkinson’s disease; Muscular dystrophy; Motor neurones; Palliative care, as part of a wider team; Stroke and Learning Difficulties.

 

Our care and support services are delivered by highly trained caregivers under the guidance of our Care Manager, Lynette Greenaway.  Our service is flexible and a care and support package can range from a few hours a day to round the clock live-in-care.  We can also assist with escorting clients to health appointments, social events and even holidays. Some people require personal care others need support through companionship or some extra help with light housework.

 

We are very keen that our clients are encouraged to maintain as much independence as their individual circumstances allow. We try to match caregivers carefully with clients and ensure continuity. We hear so often how many other care providers have numerous carers visiting a client over the course of a week.  At Home Care Preferred we aim to allocate one or two carers to each client. This ensures continuity of care and a strong relationship can be developed between the client and the caregiver. We are also of the opinion that short visits of 15 and 30 minutes are not usually long enough for good care and support to be provided.  We therefore suggest that each visit should be a minimum of one hour.

 

Our services stretch much further than care and support at home. We have recently launched a “Hospital Sitting” service which involves a member of our care team visiting people in hospital when loved ones cannot.  During each visit our caregiver will assist with eating and hydration as well as encouraging mobility when appropriate. This service extends to assisting with discharge, for example, ensuring the client has everything needed at home, assisting with follow up appointments, prescriptions and we can even arrange an Occupational Therapist assessment.

 

Home Care Preferred has strong links with an accessible transport provider so we can therefore supply transport for people with mobility difficulties. There are a variety of vehicles that can be booked including cars that can hold a wheelchair and a few passengers right through to large mini-buses. All drivers are trained and CRB checked.

 

An exciting part of our launch was the opening of our shop. Here we sell and hire a large range of equipment.  We supply an extensive range of products from pill dispensers and talking clocks through to Mobility Scooters and Assisted Baths.  We can also supply and install wet room solutions which are becoming more popular with people who find it difficult to get in and out of the bath.

 

Age UK has published a report Care in Crisis 2012, which calls for the government to offer more support for elderly people to maintain their independence in their own homes. It is what the majority want and in most cases this is a more cost effective solution than residential care.

 

Read our profile here and please get in touch if you would like to find out more about Home Care Preferred.

 

Ken Waterhouse

 

Home Care Preferred launched a few weeks ago at 49, Station Road, Winchmore Hill (formerly JJ Copyprint). We are delighted with the warm welcome from the local community and pleased to hear visitors say that "Home Care Preferred is providing a much needed service in the community".

Home Care Preferred launched a few weeks ago at 49, Station Road, Winchmore Hill (formerly JJ Copyprint). We are delighted with the warm welcome from the local community and pleased to hear visitors say that "Home Care Preferred is providing a much needed service in the community".

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